Support options
Looking for help or training? Knowland has you covered.

 

I need help

Contact us
While in Insight, go to the “Help” option in the top menu and select "Contact Client Care" to send an email to clientcare@knowland.com. You can also call 410-860-2270 with any questions you may have.


Knowland Help Center
While in Insight, go to the “Help” option in the top menu and select "Help Center" to view all of our Insight documentation and frequently asked questions.


Who is my Account Manager?
Contact our Customer Success Coordinators and they can put you in touch. They are available at clientcare@knowland.com or 410-860-2270.

 

Training options

Register for a live webinar
Visit www.knowland.com/customersupport. Here you’ll find registration options for live product trainings that our Account Management team hosts weekly.

Customized or on-site help
After attending a live webinar, if you feel further training is required for you and your team, please send a request to clientcare@knowland.com.